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The customer is key : gaining an unbeatable advantage through customer satisfaction

フォーマット:
図書
責任表示:
Milind M. Lele ; with Jagdish N. Sheth
言語:
英語
出版情報:
New York : Wiley, c1987,1991
形態:
xi, 260 p. ; 24 cm
著者名:
シリーズ名:
Wiley management series on problem solving, decision making, and strategic thinking <BA00219690>
書誌ID:
BA04819882
ISBN:
9780471828594 [0471828599]  CiNii Books  Webcat Plus  Google Books
9780471549178 [0471549177] (: pbk)  CiNii Books  Webcat Plus  Google Books
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