Customer service in health care : a grassroots approach to creating a culture of service excellence
- フォーマット:
- 電子ブック
- 責任表示:
- Kristin Baird
- 言語:
- 英語
- 出版情報:
- San Francisco : Jossey-Bass, c2000
- 形態:
- 1 online resource : ill.
- 著者名:
- Baird, Kristin
- 書誌ID:
- LT00295809
- ISBN:
- 9781119020318 [111902031X] (: electronic bk)
9783000110764 [3000110764]
類似資料:
Jossey-Bass | |
Jossey-Bass | |
Jossey-Bass | |
Jossey-Bass |
Prentice Hall |
Wiley |
Routledge |